Monday, September 5, 2011

Long Overdue Update and Apology

Hello everyone,

First, let me apologize to everyone who has STILL not received their order. Let me describe what is going on and at least let you know what I know.

When Amazon indicated they would begin charging Long-Term Storage Fees (LTSFs) for items that had been in storage over 365 days, they also indicated we had several options to avoid the (exorbitant) fees they would be charging. ($45 cubic foot... seriously?) One of the options they provided was a "removal" order which was shipment of the item(s) to an address we provide. These removal orders were estimated by Amazon to be shipped out within 10-14 days, which is the estimate we provided when we announced the Game-A-Thon. The benefit was that a removal order was significantly cheaper to execute than a normal Amazon fulfillment order, presumably to make up for the fact they were adding this new LTSF.

Unfortunately, as one of the posters astutely pointed out, Amazon has not taken these removal orders or their promised turnaround time as a priority. Also, there does not seem to be any rhyme or reason to which orders get fulfilled and which don't... Another "defect" in this process is that we do not get the same information on removal orders that we do on fulfillment orders, meaning all we see is a status of "pending"... we do not receive tracking information or any other updates until the order is "completed".

This is very frustrating to us, as I'm sure it is to many of you, especially those who still have not received your items. We have learned a lesson from this and will not be relying on Amazon's removal process for any other orders... 

I have received many notes about status, tracking, etc. of orders - unfortunately, as I noted above, I do not receive any information from Amazon until the order is completed (delivered), which does not do any good. Otherwise, it just shows as pending. I am happy to provide the order entry information as we entered into Amazon for anyone that would like to see it (for example, to find out what the contents of their mystery bundle will eventually be).

Again, you have my sincere apologies for the fulfillment fiasco and my commitment that we will never again rely on Amazon's removal process for customer orders.

Eric Robinson

Thursday, August 4, 2011

Back with a Bang!

Well well well...

We have been in "hibernation" for a couple of years now...

While "Game of the Day" has not been active, we have been working extensively with our fulfillment partners and focused on delivering great game values to a larger audience.

But now... we are coming back!

We are starting with a superior quality Game-a-Thon.
We are overstocked in many units and are clearing out a lot of inventory. We are taking a loss but rather than having these unit destroyed, we would rather get them into the hands of game lovers who can enjoy them!

This Game-a-Thon will feature FREE SHIPPING for all items. The price you see is the price you pay... whether you order 1 item or 100. No need to wait to batch orders.

Please get the word out to your gaming friends!

Tuesday, January 20, 2009

Coming out of Hibernation!

Our apologies to loyal fans who have waited for our return....

We were on hiatus as we dealt with the holiday rush from our mainline storefronts. The recent announcements regarding POZY and TANGA notwithstanding, we are still very much alive and look forward to an exciting year in 2009!

We start this year's offerings off with a couple of favorites.

Please Note: All of our offerings will be one-day only! Prices will reset each morning usually around 10 AM Eastern. Be sure to check each night!

Wednesday, November 19, 2008

A little something for the Value Conscious

I will be putting up a few "ding and dent" items on the right hand side as they become available. These items will not be eligible for Amazon Prime/free super saver shipping but they will be at good prices. The list will be changed to a link list tomorrow with pricing and these will be available via Google Base.

Thanks!

Eric

Saturday, November 15, 2008

New games are enroute!

This promises to be a very exciting time in the coming weeks. In time for the holidays we expect to have a number of exciting and much anticipated new games, including:

2 de Mayo
Brass
Through the Ages
Rails of Europe
Red November
Formula D
Pitch Car and Expansions
Battlestar Galactica
Cosmic Encounter
Duel in the Dark: Early Nights
Heads of State
Hey! That's My Fish Deluxe
Kamisado
Lost Cities Boardgame
Mecanicsburgo
Memoir '44 Expansion
MotoGrandPrix
Munchkin Quest Boardgame
Municipium
The Princes of Machu Pichu
Roll Through the Ages
Strozzi
Sylla
Take it Easy!
Titan
Wasabi!

and many many more!

In the meanwhile, we will be offering up games for great prices - don't miss a day, you never know what you may find!

Tuesday, November 4, 2008

Game-A-Thon On!

It is finally here!

We are running a Game-A-Thon on the GreatestofTimes.com website. The "special offer" games are in the "Game-A-Thon" category, but you can purchase any of the games at the site. This could be important to get your order size to $75.

For orders over $25, free super saver shipping is available. For orders over $75, an additional 10% will automatically be taken off at checkout!

Now for the warnings - pricing will reset approximately 10AM Eastern Standard. So do not leave your cart full of great deals in the hopes they will still be available the next day! Also, some items may go out of stock quickly, and items will be added many times throughout the day (and also by request). So get your requests out there and hop on it when you see them offered!

Thanks and have fun!

Eric

Saturday, October 25, 2008

Game-A-Thon Soon!

We will soon be having our next Game-A-Thon! Stay posted!